What Information We Hold and Why
When you open an account, we collect the details you submit — name, contact information, and the payment method you choose, whether that is bKash, Nagad, or Rocket. Each deposit and withdrawal creates a transaction record tied to your account wallet; we keep these records to
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process your payments accurately and to meet our obligations under applicable law. We also collect device and session data — browser type, IP address, and login timestamps — to detect unusual access and keep your account secure. Cookies track your session state so the lobby remembers
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your preferences between visits. We do not collect more than we need. If you contact our support team, that conversation is logged so we can follow up properly. All data is stored on servers with SSL encryption in transit. Your data is processed only for account
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management, payment processing, fraud prevention, and where required by law. We do not sell your personal information to third parties. Availability of our services, and the data obligations that apply, depend on your local law and the eligible regions from which you access the platform.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.